Useful information and frequently asked questions
Find answers to common questions about staying at Residence Lichtenberg in Algund. If you need information about availability or booking arrangements, please get in touch with us directly.
Arrival and location
What time is check-in?
Your apartment is available from 2:00 pm on your arrival day. Please contact us in advance if you have any special arrival requirements.
What time is check-out?
We kindly ask guests to vacate their apartment by 9:30 am on the day of departure.
Where is Residence Lichtenberg?
The residence is at Via Leiten 8 in Algund, directly beside the Algund Waalweg and approximately a ten-minute walk from the village centre.
Can I reach Merano without a car?
Yes. The Citybus stops outside the residence and provides connections to Merano. It is free with the Südtirol Guest Pass included in your stay; please check current timetables.
Apartments and facilities
How many apartments are available?
There are eight apartments: La Terrazza, Orchidee, Nerine, Belvita, Garden, Panorama, Ortler and Ifinger, ranging in size from 35 to 49 m².
Do the apartments have kitchens?
Yes. All apartments have a dishwasher, fridge with freezer compartment, crockery, kettle, toaster and coffee machines. La Terrazza, Orchidee, Nerine, Belvita and Garden also have a microwave.
Are Wi-Fi, bed linen and towels provided?
Yes. Wi-Fi is free, and bed linen, towels and bathrobes are provided. Bed linen is changed weekly, with fresh towels available daily when needed.
Which apartments have a garden or more than one balcony?
Garden has a separate entrance, south-facing terrace and private garden. Ortler has two west-facing balconies; the other apartments have furnished balconies.
Services during your stay
Is there parking at the residence?
Yes. Guests can use the residence’s free on-site parking.
Is electric-vehicle charging available?
Yes. The electric-vehicle charging point can be used by all guests without advance booking. Charging is subject to a fee; on-site parking is free.
Are dogs allowed?
Yes. Small, well-behaved dogs are welcome on request. The supplement is €15 per dog, per day, excluding food.
Is there a fresh bread service?
A daily fresh-bread delivery service is available outside the winter season. Delivery is free, but the bread itself is charged for.
Where is the swimming pool?
The outdoor swimming pool and sunbathing lawn are at the neighbouring residence, about one minute away on foot. Access is included for our guests. The pool is open from 1 April to 15 October.
Are there a garden and barbecue facilities?
Yes. The garden, sunbathing lawn and table tennis are free. A small fee applies to use of the gas barbecue.
Is there secure bicycle storage?
Yes. Guests can store their bicycles in a lockable room.
Rates and booking
What is included in the apartment rate?
Rates are per apartment, per night, based on two guests, and include the Südtirol Guest Pass. Separate rates for children and additional guests apply. See the Apartments and Rates page for the 2027 seasonal price table. The residence is closed from 9 to 27 November 2027.
Are final cleaning and the local tourism tax included?
No. Final cleaning is €55 per apartment. The local tourism tax is €2.90 per person per night, charged separately; children under 14 are exempt.
What does the Südtirol Guest Pass include?
The year-round Südtirol Guest Pass included with your stay allows travel on many buses, regional trains and selected cableways in South Tyrol, subject to the current conditions.
How can I enquire about availability?
You can submit an enquiry or booking through the website, or contact us by phone or email. The deposit is 20% of the total for bookings through Booking Südtirol, or €200 per apartment for other bookings. Cancellation terms are provided with your booking confirmation.
More frequently asked questions
Are the apartments suitable for families with children?
Cots and high chairs are available. There are stairs within the property. Please contact us before booking if you have particular accessibility or accommodation requirements.
Which apartments have a microwave?
Microwaves are available in the five newer apartments: Nerine, La Terrazza, Orchidee, Belvita and Garden.
Are the apartments non-smoking?
Yes, all apartments at Residence Lichtenberg are non-smoking.
What are the rates for children and extra guests?
According to the 2027 price list, children aged six or under are €10 per day, children aged 7–14 are €20 per day, and other additional guests are €25 per day. The base rate covers two guests.
Is there a minimum length of stay?
The usual minimum stay in 2027 is four nights, increasing to six nights from 4 July to 9 October 2027 and from 24 December 2027 to 9 January 2028.
Is a deposit required, and what happens if I cancel?
Yes. The deposit is 20% of the total through Booking Südtirol or €200 per apartment for other reservations. If you cancel, the deposit is always issued as a voucher valid for up to two years, rather than refunded in cash. Any applicable cancellation charges still apply.